Wix HTML5 Integration Guide

Olark is currently not supported and cannot be used for Wix sites.

Unsupported

With Wix, you typically do not have access to the HTML and full code of your site's pages. This can be limiting when you want to add third-party code to your site like the Olark code snippet.

Using an HTML element, you can sometimes overcome these limitations by adding raw HTML to your page. However, the HTML element in Wix creates a sandboxed environment (an iframe) that does not have direct access to the other elements on your page. Olark's code snippet cannot be embedded via iframe.

We recommend checking out this Wix Help Center article if you would like more details on this topic.