Accessible live chat

Olark's classic chatbox is formally certified ADA-compliant and exceeds WCAG 2.1 AA — so you can deliver live support to every visitor, including those with disabilities. We're actively working to get our latest AI and chat experiences audited, too.

Features that work for everyone

Plays well with keyboards

Anyone can have a live conversation using only a keyboard. No mouse required.

Easy to use with screen readers

Clear ARIA labeling and intuitively ordered interactions make chatting easier for people who rely on screen readers.

Supports large text

Compatible with screen magnifiers and browser zoom — bump text size as large as most browsers allow.

Don't take our word for it

Our classic chatbox is certified by accessibility pros — vetted as compliant with Section 508 and W3C accessibility guidelines. Formal certification for our newest products is underway.

ADA Section 508 compliant

Independently rated WCAG 2.1 AA

Reviewed by Allyant

Download our VPAT Letter of Conformance

Trusted by major institutions

Educational institutions and municipal governments supporting users with disabilities.

Northeastern University City of Charlotte UC Berkeley Harvard Business School University of Michigan NYU University of Virginia University of Montana

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