Google Meet Integration Guide
Creating a permanant Meet link
You will need a permanent Meet link for this integration. Google Meet doesn’t promote permanent Meet links, but there is a workaround.
- Open Google Calendar and create a recurring event with no end date. Select the “Add Google Meet videoconferencing” button to generate a link. You can put it in its own sub-calendar, so you can hide it if you prefer.
![Google Meet permalink](https://cdn.prod.website-files.com/646d3c494b3d75dd99420891/64cac85ca2f09169498c4a2f_Google_Meet_permalink.gif)
- The link created from the above action will only persist as long as the event continues in your calendar. Copy the link.
Add the URL to Olark
- Go to Dashboard > Settings > Shortcuts in Olark. Please note that shortcuts is a paid account feature.
- Input ‘meet’ into a new Shortcut. You can also choose a different name for the shortcut if you prefer.
- Paste your Google Meet link into the expanded message field. We also recommend including a greeting like: Hop on a quick Google Meet call with me: meet.google.com/aaa-bbbb-ccc.
![Google Meet shortcut](https://cdn.prod.website-files.com/646d3c494b3d75dd99420891/64cac85ca2f09169498c4a23_Google_Meet_shortcut.gif)
- Whenever you want to call up this invitation, just type ;meet into your chat conversation. You can then either press return or select the shortcut. Press return one more time to send the message once it has auto-populated in the chat conversation.
![Meet agent 1](https://cdn.prod.website-files.com/646d3c494b3d75dd99420891/64cac85ca2f09169498c4a18_Meet_agent_1.png)
![Meet agent 2](https://cdn.prod.website-files.com/646d3c494b3d75dd99420891/64cac85ca2f09169498c4a1c_Meet_agent_2.png)
![Meet agent 3](https://cdn.prod.website-files.com/646d3c494b3d75dd99420891/64cac85ca2f09169498c4a20_Meet_agent_3.png)
- After sending the message, you will need to start the Google Meet using your recurring link. We hope you have a great video call with your chat visitor!
What Your Visitor Sees Using This Integration
They’ll see a seamless greeting and link when you send the message using the shortcut you created.
![Google Meet dialogue](https://cdn.prod.website-files.com/646d3c494b3d75dd99420891/64cac85ca2f09169498c4a15_Google_Meet_dialogue.png)
Learn more information on setting up Shortcuts here.
Oops! Something went wrong while submitting the form.