How do I install Olark on my page?

To install the Olark chat widget on your website, you'll need to first log into your Olark account. Once you are logged in, click on the Install the Chatbox on Your Site link from the Home page.

You'll be taken to the Chat Installation tab on the Settings page where you'll find your Installation Code and options to connection on a Content Management System.

Standard or Manual Installation

Our standard installation method requires you to copy and paste a small javascript snippet immediately before your site's closing </body> tag. Click on the to see that snippet, which should look like this:

    <!-- begin olark code -->         
      <script type="text/javascript" async>        
       ;(function(o,l,a,r,k,y){if(o.olark)return;        
       r="script";y=l.createElement(r);r=l.getElementsByTagName(r)[0];        
       y.async=1;y.src="//"+a;r.parentNode.insertBefore(y,r);        
       y=o.olark=function(){k.s.push(arguments);k.t.push(+new Date)};        
       y.extend=function(i,j){y("extend",i,j)};        
       y.identify=function(i){y("identify",k.i=i)};        
       y.configure=function(i,j){y("configure",i,j);k.c[i]=j};        
       k=y._={s:[],t:[+new Date],c:{},l:a};        
       })(window,document,"static.olark.com/jsclient/loader.js");        
       /* Add configuration calls below this comment */        
       olark.identify('YOUR_SITE_ID');</script>        
    <!-- end olark code -->  

Use the Copy to clipboard button to copy the code snippet and then paste it immediately before your website's closing </body> tag.

Plug-in or Content Management System Installation

Using a content management system? Select the button next to your CMS and follow your platform's installation process.

After Installation

Once you've copied and pasted your Olark embed code into your site's source code, you'll be ready start chatting live on your site!

Important: After installing on your website In order to answer chats, you'll need to visit the Inbox tab and click on the Status button to set yourself to available.