Why does Olark not work with Google Hangouts (Olark Classic)

**NOTE: This help article was written for our Olark Classic chat console. Some things may not apply, may have moved, or may look different. For up to date chat console documentation, click here.

XMPP

Google Hangouts does not support XMPP chat protocol. Unfortunately, this means Olark cannot currently work with Hangouts.

‍

Olark works with these supported chat clients or you can also use the Olark chat console.