Olark Classic
We’re actively working on updating these pages to reflect our latest software. Contact us if you have questions.
Articles
- Accessing Visitor IP Addresses in Olark (Olark Classic)
- Agent Commands (Olark classic)
- Agent to agent chats (Olark Classic)
- Block a Troublesome Chatter (Olark Classic)
- Block an IP Address (Olark Classic)
- Chat Console Connection Issues (Olark Classic)
- Debug Info for Olark Chat
- Desktop Notifications (Olark Classic)
- Develop Command (Olark Classic)
- Emojis
- Ending a Chat (Olark Classic)
- Live Chat Translation PowerUp
- New Agent Training Guide (Olark classic)
- Pre-chat Survey
- Safari Notifications (Olark Classic)
- Send a transcript to a CRM directly from chat (Olark Classic)
- Send Messages Faster with Shortcuts
- The best ways to proactively engage with visitors
- Using Tags (Olark classic)
- Visitor Cobrowsing PowerUp (Olark Classic)
- Visitor Insights PowerUps (Olark Classic)
- Visitor Profiles (Olark Classic)
- Why does Google Analytics real-time show more visitors? (Olark Classic)
- Why does Olark not work with Google Hangouts (Olark Classic)
- Why is my visitor list empty? (Olark Classic)
- How to add visitor information to the chat console (Olark Classic)
- Keyboard Shortcuts in the Chat Console (Olark Classic)
- Keyboard shortcuts
Browse more topics
Browse by category
Getting StartedInstallation, setup, and your first chats
SetupChatbox styling, agent profiles, and working hours
InstallationInstall Olark on your website or platform
IntegrationsConnect Olark with your CRM, helpdesk, and more
New OlarkThe latest version — new features and workflows
Olark ClassicDocumentation for the legacy version of Olark
BillingReceipts, refunds, and account options