Provide 24/7 affordable customer service with AI-powered chat.
Connect to learn more

Calendly Integration Guide

    Setup

    • Find your permanent link in Calendly by pressing Account on the right-side of the top ribbon bar on your Calendly dashboard.
    • After pressing Account, select the menu option Share Your Link.
    • Copy your link as your final step within Calendly.

    Calendly - Copy Link

    • Go to Dashboard > Settings > Shortcuts in Olark.
      Note: Free accounts are unable to use the Shortcuts feature.

    • Press the New Shortcut button.

    • Name the shortcut ‘calendly’ or even use an abbreviation like ‘cal’!

    • Paste your unique Calendly URL into the expanded message field. You can also include any additional text like "Pick a time to meet with me at calendly.com/yourcalendarlink."

    Calendly shortcut

      Sending your scheduling link

      • Whenever you want to schedule a meeting or direct someone to your Calendly, just type a semicolon (;) along with the name of your Calendly shortcut into your chat conversation. For example: ;cal

      Calendly agent 1

      • Press return and watch the expanded message auto-populate with your newly created shortcut.

      Calendly agent 2

      • Press enter to send the message. Your website visitor will now have a direct link to your Calendly!

      Calendly agent 3 a

      This is what your website visitors will see when you use a shortcut based on our example above.

      Calendly dialogue

      See more on information on setting up Shortcuts here.

      Please provide the domain name where your Olark live chat is installed.
      Include the relevant transcript URL, if possible. You can send us the specific URL from your Transcripts page.
      If you see specific error messages, banners, warnings, notices, etc., please let us know here.
      Max file size 10MB.
      Uploading...
      fileuploaded.jpg
      Upload failed. Max size for files is 10 MB.
      Thank you! Your submission has been received and you'll hear from us shortly!
      Oops! Something went wrong while submitting the form.