Pidgin setup guide

If you're a Windows user, we recommend using Olark with Pidgin, a free instant messenger program. You can get set up in minutes with ease.

1. Download Pidgin for free and install

2. Launch Pidgin

3. Click 'Accounts' > 'Manage Accounts'

4. Click 'add'

5. Choose the 'XMPP' (Jabber) protocol.

6. Enter your Olark credentials

   • Fill in the field 'Screen Name:' with your Olark username: ex: bill_t,
   • The 'Domain:' field with 'olark.com',
   • The 'Password' field with your Olark password.
   • Resource = Pidgin

   Click Save when you are done

7. Enable Olark by clicking 'Accounts' > 'Enable Account' > select your Olark account

And you are all set!

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