Setup
We’re actively working on updating these pages to reflect our latest software. Contact us if you have questions.
Articles
- Admin-only accounts
- Agent Activity
- Automatic replies for delayed chats
- Browser extensions known to conflict with Olark
- Browser Support
- Chatbox language options
- Chatting Across Subdomains
- Content Security Policy (CSP) Support
- CoreCommerce integration guide
- Does Olark slow my page down?
- Enforcing offline hours
- Free plan chat limit
- Groups
- Hide the chatbox based on visitor location
- Hiding chat box by region
- HTML Allowed In the Chatbox
- I Stopped Receiving Offline Messages
- Let visitors see you! Add a Profile Picture
- Masking sensitive information during chat
- Mobile Apps
- My chatbox looks strange
- Olark and the GDPR Legislation
- Olark Features and Security Information (RFI/RFP)
- Olark for Mobile
- Only allow chats from logged in visitors
- Prevent timeouts on single page apps
- Remove the Olark branding
- Security at Olark
- Send a message to visitors based on a marketing campaign
- Send Automated Messages To a Visitor After a Specified Amount of Time
- Sharing sensitive information on chat
- Show the chatbox on a specific page
- Showing the Chatbox on a Single Page
- The Chatbox Is Not Showing On Mobile
- User Types
- Using the Chatbox Inline
- Visitor geolocation
- Which cookies does Olark set?
- Why am I being forced away?
- Why Olark Isn't HIPAA Compliant
- Write a note
- Ai Assistants
- Create a support ticket
- Disable Browser Tab Sleeping
- How to Test and Train Ai Assistants: A Guide to Getting the Best Results
- User Settings
Browse more topics
Browse by category
Getting StartedInstallation, setup, and your first chats
SetupChatbox styling, agent profiles, and working hours
InstallationInstall Olark on your website or platform
IntegrationsConnect Olark with your CRM, helpdesk, and more
New OlarkThe latest version — new features and workflows
Olark ClassicDocumentation for the legacy version of Olark
BillingReceipts, refunds, and account options