Setup
We’re actively working on updating these pages to reflect our latest software. Contact us if you have questions.
Articles
- Ai Assistant Follow-up Emails
- Admin-only accounts
- Agent Activity
- Automatic replies for delayed chats
- Browser extensions known to conflict with Olark
- Browser Support
- Chatbox language options
- Chatting Across Subdomains
- Content Security Policy (CSP) Support
- CoreCommerce integration guide
- Does Olark slow my page down?
- Enforcing offline hours
- Free plan chat limit
- Groups
- Hide the chatbox based on visitor location
- Hiding chat box by region
- HTML Allowed In the Chatbox
- I Stopped Receiving Offline Messages
- Let visitors see you! Add a Profile Picture
- Masking sensitive information during chat
- Mobile Apps
- My chatbox looks strange
- Olark and the GDPR Legislation
- Olark Features and Security Information (RFI/RFP)
- Olark for Mobile
- Only allow chats from logged in visitors
- Prevent timeouts on single page apps
- Remove the Olark branding
- Security at Olark
- Send a message to visitors based on a marketing campaign
- Send Automated Messages To a Visitor After a Specified Amount of Time
- Sharing sensitive information on chat
- Show the chatbox on a specific page
- Showing the Chatbox on a Single Page
- The Chatbox Is Not Showing On Mobile
- User Types
- Using the Chatbox Inline
- Visitor geolocation
- Which cookies does Olark set?
- Why am I being forced away?
- Why Olark Isn't HIPAA Compliant
- Write a note
- Ai Assistants
- Create a support ticket
- Disable Browser Tab Sleeping
- How to Test and Train Ai Assistants: A Guide to Getting the Best Results
- User Settings
Browse more topics
Browse by topic
Getting startedFirst chats, notifications, transcripts and reports
InstallationAdd Olark to your website, CMS or store
Setup & settingsChat box display, AI Assistants, agents, security and privacy
IntegrationsConnect your CRM, help desk, Slack and more
Using the new OlarkChat console, routing, tags, shortcuts and the desktop app
Billing & accountPlans, payments, receipts and refunds
Still on Olark Classic? Browse Olark Classic articles.