New Olark
We’re actively working on updating these pages to reflect our latest software. Contact us if you have questions.
Just updated?
Check out this article for quick tips: Updating to the New Olark - FAQ
Need more help with Olark’s newest? View the articles below.
Articles
- Accessibility
- Uploading files
- Accessing Visitor IP Addresses in Olark
- Agent Commands
- Automation Rules
- Block a Troublesome Chatter
- Block an IP Address
- Chat Console Connection Issues
- Chat Routing Options
- Connect Olark to your AI assistant with the Olark MCP server
- Desktop Notifications and Sounds
- Develop Command
- Enable Automatic Translation
- Ending a Chat
- GSAT - Goal Satisfaction
- New Olark Agent Training Guide
- Olark Desktop App
- Olark Home
- Send a transcript to a CRM directly from chat
- Send messages Faster with Shortcuts
- Updating to the New Olark - FAQ
- Using Olark Tags
- Visitor Cobrowsing PowerUp
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Browse by category
Getting StartedInstallation, setup, and your first chats
SetupChatbox styling, agent profiles, and working hours
InstallationInstall Olark on your website or platform
IntegrationsConnect Olark with your CRM, helpdesk, and more
New OlarkThe latest version — new features and workflows
Olark ClassicDocumentation for the legacy version of Olark
BillingReceipts, refunds, and account options