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Send visitor notification
olark('api.chat.sendNotificationToVisitor', {
body: string
});
Arguments
- options.body
the contents of the notification to send the visitor
Notes
Send a notification message to the visitor. The message will look like a notification, and will not show up as coming from a particular operator.
Notify a visitor if no immediate response
Assure a visitor that the operator will be back later if there is no response from an operator in 60 seconds:
<script>
// Set a timer variable
var lastMessageTimeout;
// Wait for a message to the visitor
olark('api.chat.onMessageToVisitor', function(){
// If a message is sent, reset the timer
clearTimeout(lastMessageTimeout);
// Start the timer
lastMessageTimeout = setTimeout(function(){
// Send a custom notification to the visitor
olark('api.chat.sendNotificationToVisitor',
{
body: "the operator just stepped out for a moment"
})
// Set timer to one minute (60,000 milliseconds)
}, 60000);
});
</script>