Send operator notification

Notes

Send a notification message to the operator. The operator will see [info] to indicate that this message was not sent from the visitor.

Notify operator on landing pages

You can send your operator a notification when the visitor lands on a particular page, such as a landing page:

<script>
// Checks if the current URL contains 'landing'
if (document.location.href.indexOf('landing') != -1) {

    olark('api.chat.sendNotificationToOperator',
    {

        // Send a custom notification
        body: 'visitor landed on the billing page'

    });

}
</script>

Notify operators on landing pages after one minute

Perhaps you want to notify an operator when a visitor is hesitating on a page for more than 60 seconds, so you can choose to initiate a chat with them:

<script>
// Create a timer
setTimeout(function(){

    olark('api.chat.sendNotificationToOperator',
    {

        // Send a custom notification
        body: 'this visitor is hesitating'

    });

// Set time to 60 seconds (60000 milliseconds)
}, 60000);
</script>