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On chatbox show
olark('api.box.onShow', function() {
// Your callback function
});
Notes
Whenever the chatbox is shown (unhidden), the given callback function will be triggered.
Update visitor status when chat box visible
If you have chosen to have your chatbox hidden by default, you can indicate in your buddy list that a visitor can now see the chatbox. This means they might be about to send a message:
olark('api.box.onShow', function() {
olark('api.chat.updateVisitorNickname', {
snippet: "is visible"
});
});